Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
We take 13 to 15 working days to place delivery and its estimated delivery time and package can be deliver before.
You can create account at time of checkout, please make a checkout as register user instead of guest.
Simply you can change the address for shipping by email us at filmsjackets@gmail.com
We do send tracking by email once the package has been shipped, and Our logistics partner send tracking at your email and mobile number, please make sure when you place order the contact details should be active not dummy.
No , We do not store any card details, the all payment process by thirdparty Merchant services that operating under, Mastercard, Visa, Amex and Discover.
we don’t charge sales tax seperatly from customers.
Yes, We do ship all over the globe, except India, Pakistan, Israel, Russia and Bangladesh.
Yes, we use logistics partner Flyers in single package.
If you need to swap an item
Returns and Exchanges
We have hassle free 30 days return and exchange policy learn more.
You can email at filmsjackets@gmail.com with pictures of article that you received.
You can email at filmsjackets@gmail.com with pictures of article that you received.
You can email at filmsjackets@gmail.com for return and exchange under 30 days timeline.
We Prefer Customer support via email because its written and recorded way of communication. our support email address is filmsjackets@gmail.com
Simply you can change the address for shipping by email us at filmsjackets@gmail.com
Yes you can Cancel the order in 48 hours and the cancellation charges is 5% of actual amount that its bank charges.
Yes, You can do pre order via communicate via email filmsjackets@gmail.com